On self-promotion in peer support communities
Let me say this first – I'm not against self-promotion, you can't be when you are a one-person business, but I believe there are boundaries and when they are pushed it aggravates me.
I'm writing this as a lament because recently one of the most supportive groups I've been involved with has been hijacked by people promoting their new products and services. When I joined it was a place to ask questions, get feedback or recommendations and share ideas. But those kinds of posts are now few and far between, and I miss it. I miss the safe space among peers to ask for, and offer, help.
I know it doesn't have to be this way. I've been, and am (thankfully), part of at least one community that has succeeded in maintaining a peer support space free from marketing. From what I've observed, the reason it succeeds is that all of the following are in place: – clear and visible community guidelines – multiple channels for different topics, rather than a single stream – active moderators, who challenge guideline breaches
Why does this feel so rare though?